Shipping Policy
At Ayde, we specialize in creating unique and exclusive pajamas, carefully handcrafted in Bogotá, Colombia.
Made-to-Order production
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All of our pajamas are made to order, ensuring quality and attention to detail in every garment.
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Orders are processed on the 15th and 30th of each month.
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Production takes approximately 12 to 15 business days, as each piece is crafted with dedication by our expert team.
International shipping
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Once production is completed, your order will be shipped via FedEx International.
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The estimated delivery time to Canada is approximately 5 business days.
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Please note that this timeframe may vary due to customs clearance or carrier delays.
Order tracking
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As soon as your order is dispatched, you will receive a tracking number to monitor your shipment in real time.
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We recommend checking the tracking updates regularly to stay informed about your delivery status.
Important notes
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Production and delivery times are estimates; external factors may cause slight variations.
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If you have any questions or need assistance with your order, our customer support team will be happy to help.